Rid here: Well, it's been about a week since I last posted anything. At that time, we were getting ready to go out and buy chainsaws and hockey masks--and pay those co-packer guys a visit. Michael sent them a firm email or two and asked them point blank if they even wanted to do business with us. His email to them was, "direct, harsh, uncompromising, yet business-like." Geee. It seems that may have fixed the problem. For now anyway. There was a point where I asked Michael A. if we should consider creating our own co-packing facility. Sure, if we had a spare million or so laying around.
Well, it was just me thinking out loud.....
They are now actually responding to our emails and phone calls! Just friggin amazing! Everyone is copying emails to everyone so nothing slips between the cracks. For awhile, we were dealing with craters, not just cracks.
Their R&D guy informed us that the reason he hadn't responded to my emails about important, time sensitive issues was because of his SPAM filter. Huh? Really? Okay..... who knew?! I nver thought for one minute that our business was considered SPAM.
Long story short is....they are responding. We got nutritionals. We're moving ahead with processes and labels and fulfillment issues because they have decided that maybe we are worth the effort.
I sure hope so. Once the market gets wind of our simmer sauces, we will be producing much larger quantities of sauce. We'll be building the brand. And will be entering into a whole new realm of the business--brokering, distribution and retail merchandising. (OY! can't wait)
October 4th is now the deadline. Their deadline. We will be ready. Will they?
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